Pole Mamas LLCTM will delivery goods within 24 hours of receipt of a web order. If the order is placed prior to 2pm Eastern Standard time, the order is usually shipped the same day.
Delivery Time Frames
- Please allow up to 5 working days for delivery within the US.
- Please allow up to 15 working days for international deliveries.
All orders guaranteed delivery.
Please notify us if your order is not received within 14 days. For international orders, please notify us if your orders are not received within 30 days.
Timely receipt of the goods is dependent on the customer providing correct, complete and clear delivery details and instructions in the relevant part of the online order process.
Checking your delivery status
For inquiries regarding your delivery please email firstname.lastname@example.org.
Refund & Returns Policy
Pole Mamas LLCTM we pride ourselves on providing a high quality product and a high level of service. Each item is quality checked. We do, however, ask you to choose carefully as we do not offer exchange or refund of Pole Body GripTM unless the product is faulty or as otherwise required by law. The goods must be returned within (United States 7 days; International: 30 days) and Pole Mamas LLCTM will replace the product. Please return faulty goods. Pole Mamas LLCTM reserves the right to assess the condition, use and age of returned item. Thank you for your anticipated understanding. We hope you enjoy Pole Mamas LLCTM.
Terms & Conditions
Pole Mamas LLCTM only supplies bona fide wholesalers, resellers and retailers. To be granted wholesale login access, please supply your ABN and all details required. Goods are shipped upon clearance of payment unless by prior arrangement. Thank you for your interest in our product. For more information about wholesale inquiries email us at email@example.com.